FirmusMFB will never ask you to provide confidential information on a website or by clicking a link.

Please be informed that fraudsters can gain access to your email account and therefore, have access to your sensitive and confidential information.

We have observed an increase in attempts by fraudsters to deceive customers into divulging confidential information such as passwords, secret questions, and answers, etc via fraudulent transaction notification emails.

PLEASE NOTE THAT FirmusMFB WILL NOT REQUEST YOU TO PROVIDE SUCH CONFIDENTIAL INFORMATION ON A WEBSITE OR BY CLICKING A LINK.

If you receive such emails requesting, you to click on a link to view a transaction or to update your personal information; kindly ignore the mail.

These emails also request customers to provide other sensitive information about their ATM personal identification numbers (PIN) and Bank Verification Number (BVN).

With the recent trend, these fraudsters acquire loans using your details (BVN) without your consent, the loan is then disbursed into the account created by the fraudster using your bank details without your consent.

FirmusMFB would not require sensitive and confidential information from her customer. Information like token, password, full card details and PINs are private to the customer and would not be requested by FirmusMFB either via email or telephone.

If you receive or have received such mails, please ignore as they are not from FirmusMFB. However, if you have responded to such mails and provided any confidential account information, please notify us immediately by calling +234 8023060703 or WhatsApp: +234 9059890403. You can also send a mail to us at ebiz@firmusmfb.com

Thank you for choosing FirmusMFB, where you experience excellence…