Dispute/Complaint

Resolution Form

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    Details of Dispute/ Complaint

    E-Channels:


    InflowAccount ValidationValue of Credit TransitionOthers




    Locked AccountProfile ActivationLimit ResolutionBills PaymentOthers




    ProfilingPIN ActivationLimit UpgradeInvalid TransferOthers




    PIN ActivationDispense ErrorRe-IssuanceHotlistOthers




    Connection ErrorSet-UpOthers

    TRANSACTION DETAILS




    PRODUCTS/SERVICE EXPERIENCE

    Account UpgradeTier UpgradeTransaction NotificationOthers